Shipping policy
At Weruva, we strive to make your shopping experience seamless and affordable. Here's what you need to know about our shipping:
Shipping Rates
- Orders over $85 qualify for free shipping.
- For orders under $85, a flat rate of $9.99 will be applied.
Shipping Time
- Orders are typically processed within 1-2 business days.
- Once shipped, please allow 4-8 business days for delivery.
Shipping Destinations
We currently ship to the contiguous 48 states, which includes all states except Alaska and Hawaii.
Weekends & Holidays
Please note that our shipping operations do not run on weekends or holidays. Orders placed on Fridays, weekends, or holidays will be processed on the next business day.
Order Tracking
Once your order is on its way, you will receive a shipping confirmation email with a tracking number.
Questions or Concerns
For any questions regarding your order or shipping, please contact our Customer Service Team at info@weruva.com, or send us a message through our Contact Us page.
Note: Shipping times may vary based on your location and any unforeseen circumstances, but we do our best to get your products to you as quickly as possible. Please note that we do not ship to PO boxes. Kindly provide a physical address for accurate and timely delivery.
To learn about returns and exchanges, please review our Return Policy.
Thank you for choosing Weruva—we appreciate your trust in our products for your pets!
