Refund policy

We want you and your pets to be delighted with your Weruva purchase. If, for any reason you're not satisfied, we offer free returns within 30 days of the delivery date.

To initiate a return or discuss your specific situation, please send us a message through our Contact Us page. Our team is dedicated to ensuring your satisfaction and will guide you through the next steps based on your unique circumstances.

 

Return Guidelines

 

Contact Customer Service

• Send us a message through our Contact Us page to inform us about your return
• Please provide your order number and a brief reason for the return.

Receive Personalized Instructions

• Our Customer Service Team will work with you to understand your needs and provide personalized instructions for your situation.

Thank you for choosing Weruva — Your satisfaction is our priority, and we look forward to ensuring a positive experience for you and your furry companions.